Services
Power Startup Service
- Installation includes mounting and start-up of new UPS or EBC (excludes hard-wired applications)
- Services performed by Vertiv factory trained technician
- Services performed 7 X 24, excluding national holidays within the 48 contiguous states and Hawaii
- Optional Removal and disposal of existing UPS or EBC equipment
|
Supported Model |
Power Startup Service |
Power Startup Service With Removal |
|---|---|---|
|
PSI5 UP TO 3KVA |
SUPSI-1K3K |
SUPSI-1K3KRMV |
|
PSI5 5KVA |
SUPSI-5K |
SUPSI-5KRMV |
|
PSI5 External Battery Cabinets |
SUPSI-EXTBTCB |
SUPSIEXTBTCBRMV |
Power Emergency Services
- On Site Service Support
- Full-service five (5) year contract term commencing upon the start-up date
- 100% parts coverage, including internal batteries, POD and web card
- 100% labor and travel coverage 7 days/week, 24 hours/day
- 24-Hour Customer Resolution Center via 1-800-LIEBERT
- Access to Customer Services Network portal
- Optional LIFE™ Services
LIFE™ Services includes above plus:
- Continuous Monitoring, Expert Analysis, and Proactive Response
NOTE: Requires an RDU101 card, which is included on all 5000VA to 20000VA models
|
Supported Model |
Power Emergency Service |
PES With Life™ |
|---|---|---|
|
PSI5 750 and 800VA |
PEPPSI-8005Y |
PEPPSI-8005Y |
|
PSI5 1000 and 1100VA |
PEPPSI-11005Y |
PEPPSI-11005Y |
|
PSI5 1500VA |
PEPPSI-15005Y |
PEPPSI-15005Y |
|
PSI5 2200VA |
PEPPSI-22005Y |
PEPPSI-22005Y |
|
PSI5 3000VA |
PEPPSI-30005Y |
PEPPSI-30005Y |
|
PSI5 5000VA |
PEPPSI-5K5Y |
PEPPSI-5K5Y |
|
PSI5 24V External Battery Cabinet |
PEPPSI-24VBATT |
PEPPSI-24VBATT |
|
PSI5 48V External Battery Cabinet |
PEPPSI-48VBATT |
PEPPSI-48VBATT |
|
PSI5 72V External Battery Cabinet |
PEPPSI-72VBATT |
PEPPSI-72VBATT |
Power Assurance Package
- Includes "Power Start-up Services" and "Power Emergency Services" support
- One Preventative Maintenance visit after 3rd year (5-10kVA UPS only)
- Optional LIFE™ and Removal Services
LIFE™ Services includes above plus:
- Continuous Monitoring, Expert Analysis, and Proactive Response
NOTE: Requires an RDU101 card, which is included on all 5000VA to 20000VA models
|
Supported Model |
PAP |
PES With Life™ |
PAP With Removal |
PAP With Life™ and Removal |
|---|---|---|---|---|
|
PSI5 UP TO 3KVA |
PAPPSI-1K3K |
PAPPSI-1K3KLF |
PAPPSI-1K3KRMV |
PAPPSI-1K3KRLF |
|
PSI5 5KVA |
PAPPSI-5K |
PAPPSI-5KLF |
PAPPSI-5KRMV |
PAPPSI-5KRLF |
|
PSI5 External Battery Cabinets |
PAPPSI-BATT |
N/A |
PAPPSI-BATTRMV |
N/A |